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Our process

Discovery call to placed team member — in 10 working days.

A structured seven-step process that does the heavy lifting for you. Aside from the discovery call and the candidate interviews, your total time investment across the whole engagement is about 3 hours. We do everything else.

See the seven steps ↓ Or see the technology →
Your time budget

3 hours of your time. 10 working days of ours.

The full breakdown of what you'll need to do — and when.

  • 30 min Your discovery call Up-front, before we kick off
  • ~20 min Brief sign-off Async review of the written role brief
  • ~2 hrs Candidate interviews 2–3 finalists, ~45 min each
  • ~10 min Access approval + handover Async sign-off, then onboarding day
The seven steps

Most steps happen in parallel.

We sequence the work so client-side approvals never block the recruitment timeline.

  1. 01

    Discovery call

    30 min

    We start with your obligations, not our packages. What are you outsourcing, why, and what's the risk profile? You leave with an honest read on whether we're the right fit — even if the answer's no.

    You Tell us what you need
    Umbrella Talent Map your compliance + role brief
  2. 02

    Role scoping & brief

    Day 1–2

    We translate the discovery into a written role brief: outcomes, scope, tools, hours, KPIs, and security context. You approve it before we go to market.

    You Sign off the brief
    Umbrella Talent Draft the JD + screening criteria
  3. 03

    Candidate sourcing

    Day 3–7

    Our HR team in Brisbane briefs the recruiters across our PH, ZA, and FJ talent hubs. We shortlist against your criteria — never against availability.

    You Wait while we work
    Umbrella Talent Source + first-pass screen
  4. 04

    Vetting & shortlist

    Day 7–9

    Every shortlisted candidate is interviewed, skills-tested, reference-checked, and assessed against the security standards you operate to — before they reach you.

    You Review 2–3 finalists
    Umbrella Talent Run interviews + checks
  5. 05

    Your interview

    Day 9–10 · ~1 hr each

    You interview the finalists yourself. We provide a structured framework so the conversations are productive, but the decision is yours — every time.

    You Pick your hire
    Umbrella Talent Coordinate scheduling
  6. 06

    Secure infrastructure setup

    Day 9–10 (parallel)

    Locked-down secure browser provisioned. Active Directory authentication configured. Loop connection to Australian-based data centres tested. Your access controls reviewed.

    You Approve access scope
    Umbrella Talent Provision + verify
  7. 07

    Onboarding & handover

    Day 10 · ½ day

    Your new team member starts. We run a structured 30/60/90-day check-in. Your HR contact at Umbrella handles performance, leave, payroll, and any HR matters — directly with the team member.

    You Set them up + start work
    Umbrella Talent Ongoing HR + performance
10 working days From the day we kick off to your team member's first productive day. Start with a discovery call →
Next — the security model

Process gets the right person hired. Technology keeps your data safe.

The seven steps cover how a team member arrives. The infrastructure side covers how they work — on your data, under Australian jurisdiction, without a copy ever leaving the country.

See the technology → Take the 5-min assessment